A Mahindra XUV700 owner recently shared a distressing incident on Twitter regarding the delivery of their new SUV. According to the Twitter user, who goes by the handle IWorld360Degree, they had booked a petrol variant of the XUV700 for themselves. However, upon taking delivery, they discovered that the dealer had mistakenly filled their petrol vehicle with diesel fuel instead.
Mahindra XUV700 owner takes twitter to share incident
Realizing the gravity of the mistake, the dealer attempted to rectify the situation by promptly draining the diesel fuel from the tank and thoroughly cleaning it. The owner, perhaps giving the benefit of the doubt, agreed to take delivery of the vehicle under specific written conditions provided by the dealer.
However, the following day, as the owner embarked on a drive in their supposedly rectified car, they were confronted with a distressing issue—a severe fuel leakage. This unexpected development, which undoubtedly caused significant inconvenience and concern, raises questions about the effectiveness of the dealer’s damage control efforts.
Understandably frustrated and seeking a resolution, the owner reached out to Mahindra Customer Care, involving the manufacturer in the matter. Whether or not the customer will receive a full replacement for their vehicle remains uncertain at this point. The incident serves as a reminder of the importance of thorough quality checks and diligent customer service to ensure a positive and satisfactory ownership experience.